Residential Communities

Canada's world-class quality of life is reflected in the sense of fulfillment we experience living in the homes and communities where we start and end our days. Bentall Kennedy embraces the responsibility of enriching the lives of the residents we serve, enabling them to realize their vision for the present and fulfill their dreams for the future.

Our foundation is service. The comfort and satisfaction of our residents take top priority and guide our day-to-day decision-making and operating principles. From leasing and marketing to property management, technical services and sustainability, we believe in building lasting relationships with our residents and the communities where we operate. Bentall Kennedy Residential currently manages a portfolio of over 5,000 rental units, valued at approximately $1.3B, in key markets across Canada. We pride ourselves on our unique approach to residential community management - one developed through over a century of real estate experience and depth of market knowledge.

This experience aligns to a set of values that drive how we manage residential property to grow asset value, increase resident satisfaction and position the property as a valued and contributing part of the communities where they reside:

  • We get the basics right, then leverage leading edge technologies to create a better residential experience.
  • We adopt a fiduciary mindset and an entrepreneurial spirit to drive net income and cash flow.
  • We empower our teams to make decisions that support our service delivery promise.
  • We believe in bringing benefit to the communities where we operate and develop.

Bentall Kennedy brings the strength of local presence combined with national-scale bench strength to provide service levels that set us apart in the industry:

Commitment to Service
  • Specialized, highly trained staffing at each property
  • Proprietary ClikFIX program to attend to all on-site resident issues
  • Delivery of sustainability-linked programming at the property level
  • Building deep roots in the community through local service and engagement
Excellence in Leasing and Marketing
  • Extensive local market research capability
  • Branding and marketing capability aimed at reputation enhancement
  • Full scale advertising and social media strategy
Delivering Reliable Service through Best-in-Class Technology
  • Proprietary systems that troubleshoot in real-time
  • Depth of understanding in reducing energy and water consumption
  • LEED building expertise for environmentally responsible management
  • Procurement systems that deliver sustainability gains and costs savings

Our Team

Gary Lee

Gary Lee

Managing Director
Residential Services