Retail Services

Today's retail real estate environment is characterized by the emergence of global influences, technological disruption and the evolution of consumer habits. In this era of rapid change, Bentall Kennedy's Retail Real Estate Services team combines the value of local presence and the bench strength of a dedicated national team that enable our retail properties to be destinations of choice for Canadian consumers.

Bentall Kennedy is one of the largest third party retail managers in Canada with over 11 million square feet of retail projects, including over 7.5 million square feet of assets in enclosed shopping centres. The Retail Real Estate Services team employs over 200 people in 15 different markets. This cross-Canada presence allows Bentall Kennedy to directly access market knowledge and insights that benefit the performance of the assets we manage. The success of our team is rooted in a foundation of service that prioritizes relationships first and foremost. Each of the retail environments that Bentall Kennedy manage express a distinctly tailored experience derived from the values of the communities where they reside. People matter. Our property management team is committed to enriching the lives of people who work, live and play within our managed retail spaces.

Comprehensive retail property management capabilities

Property Management

Our team controls operating costs while preserving maintenance levels. Our vast, localized presence in regional markets across Canada is focused on efficiently managing R&M programs and major service contracts to achieve optimum cost benefit. We complement our presence with the expertise and adaptability to construct programs that suit individual property characteristics and specific client needs.

Redevelopment and Repositioning

Since 2003, we have developed or redeveloped in excess of $2.4 billion and more than 12 million square feet of real estate across Canada, with all projects substantially on time and on budget. The ability to property manage and deliver a hands-on approach to development, renovation, re-positioning and reconfiguration is a proven capability that distinguishes Bentall Kennedy in the marketplace. We perform this work with special care and attention to mitigating the impact on tenants and customers in an operating retail environment.


Bentall Kennedy's dedicated national retail leasing team benefits from established relationships with national, regional and local tenants. Our cross-country network of leasing specialists offers in-depth knowledge of markets throughout Canada. In a typical year, our in-house leasing team of more than 14 leasing professionals will complete over 500 lease transactions, totaling more than 1.5 million square feet in over 70 shopping centres across Canada.


Bentall Kennedy conceives and delivers full-scale, targeted marketing programs to drive merchant sales, increase traffic and solidify customer loyalty. Our teams ensure all our Centres are marketed and branded consistently and cost-effectively through critical mass and national leverage. Strong promotional programs keep managed centres top-of-mind with consumers and drive increased tenant sales and market share.

Sustainability Management

Bentall Kennedy is a leader in the real estate industry in developing sustainability practices and aims to achieve Green (BOMA Best) Certifications for managed assets. We manage our properties against industry-held benchmarks and drive environmental performance through our proprietary program ForeverGreen. This program equips our properties with state of the art software and processes that allow for utility tracking and overall environmental management.

Reporting (Strategic Services)

Our team draws on technology and processes to deliver data-driven insights and reporting to our tenants and owners. Our comprehensive reporting services include:

  • Financial Reporting & Services
  • Tenant Retention Programs
  • Tenant 24/7 Call Centre-ClikFIX
  • Purchasing and Procurement Programs
  • Emergency Preparedness and Planning
  • Environmental Programs

Our Team

Wayne Popowich

Wayne Popowich

Managing Partner
Canadian Retail Services

Steve Michniewicz

Steve Michniewicz

Managing Director
Retail Services

Martin Kaefer

Martin Kaefer

Leasing, Retail East

Leasing Opportunities

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